Help center › Payments and refunds

Refunds

Paid enrollments can be refunded automatically within 14 days of purchase if you've completed less than half the course.

  1. Open your Dashboard.
  2. Choose Request a refund under the course.
  3. If you're within the policy, confirm, and the refund is issued immediately. It usually appears in 5 to 10 business days. Your access ends.

Outside the policy, the same button sends a payment request to support, who reply within 1 business day. Free and promotional seats can't be refunded.

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