Help center › Payments and refunds
Receipts and payment problems
We email a receipt for every purchase, showing the list price, any promotion and the amount charged.
- Payment failed? Try again or use another card; nothing was charged for a failed attempt.
- Charged twice? Contact support with the date and amount; payment issues are handled first.
- Promotion didn't apply? Check the code's spelling and dates on the course page before paying. If it still doesn't apply, contact support before you pay.
In this prototype, payments run in test mode: no card is ever charged.
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Didn't solve it? Contact support.